moba4 Privacy Policy

In this Privacy Policy, the following terms have the meanings set out below:

• "moba4", "we", "us", "our" — the entity operating the online betting platform accessible at https://moba4.cam;
• "Platform" — the moba4 website and all services, features, and content delivered through it;
• "Member" / "you" — any individual who has registered an account on the Platform or who visits the Platform without registering;
• "Personal Data" — any information that identifies or can be used to identify a natural person, directly or indirectly, including name, identity number, contact details, IP address, and financial account information;
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion;
• "KYC" — Know Your Customer; the identity and age verification process conducted by moba4 in accordance with applicable anti-money-laundering standards;
• "Cookies" — small text files placed on your device by the Platform to store session and preference data.

moba4 acts as the data controller for all Personal Data collected through the Platform. As data controller, moba4 determines the purposes and means of processing your Personal Data in accordance with this Privacy Policy and applicable data protection legislation.

If you have any questions about how moba4 processes your Personal Data, or if you wish to exercise any of your data rights, please contact our dedicated privacy team at:

moba4 collects the following categories of Personal Data in the course of operating the Platform:

moba4 does not collect or store full payment card numbers. Where card payment facilities are offered, card data is processed directly by a PCI-DSS-certified payment gateway and is never transmitted to moba4 servers.

moba4 collects Personal Data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC, making a deposit or withdrawal request, contacting customer support, or updating account preferences;
• Automated technical collection: Data gathered automatically when you access the Platform, including IP address, device identifiers, browser characteristics, and session logs via cookies and similar tracking technologies;
• Transaction records: Financial data captured through our payment processing infrastructure when deposits from BCA, BRI, BNI, Mandiri, or e-wallets are initiated or when withdrawal requests are submitted;
• Third-party identity verification providers: Where moba4 uses a third-party KYC service to verify identity documents, that provider may return verified data attributes (such as confirmed name, date of birth, and document status) to moba4;
• Game providers: Certified game studios (Pragmatic Play, Evolution Gaming, Microgaming, and others) may share session and outcome data with moba4 for the purpose of resolving disputes, calculating returns, and preventing fraud.

moba4 processes Personal Data only where a valid legal basis exists. The following table sets out the primary purposes of processing and the corresponding legal basis for each:

moba4 does not sell, rent, or trade your Personal Data. We share data only in the following limited and controlled circumstances:

• Payment processors: Financial data necessary to execute deposits and withdrawals is shared with our partner payment gateways and banking infrastructure providers (including those interfacing with BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay networks). These partners are contractually bound to process data only for the specific purpose of executing your transaction;
• KYC and identity verification providers: Identity documents submitted for verification are processed by accredited third-party KYC providers operating under strict data processing agreements;
• Game content providers: Aggregated or session-level betting data may be shared with licensed game studios (such as Pragmatic Play and Evolution Gaming) solely for dispute resolution, return-to-player validation, and technical audit purposes;
• Fraud prevention and security services: Technical data (such as IP addresses and device fingerprints) may be processed by third-party fraud detection platforms engaged by moba4 to protect the Platform and its members;
• Legal and regulatory disclosure: moba4 may disclose Personal Data to competent authorities where required by applicable law, court order, or the conditions of its gaming licence;
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of moba4's business assets, Member data may be transferred to the successor entity, subject to equivalent privacy protections.

moba4 uses cookies and similar technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled;
• Functional Cookies: Store your preferences such as language settings, preferred payment method, and responsible gaming limit configurations. Disabling these cookies may affect your experience;
• Analytics Cookies: Collect aggregated, anonymized data about how Members interact with the Platform — which pages are visited most frequently, typical session lengths, and common navigation paths. This data helps moba4 improve usability;
• Security and Fraud Prevention Cookies: Used to detect suspicious login attempts, bot activity, and multi-account behaviour. These are necessary for Platform security.

moba4 does not use third-party advertising cookies or behavioural targeting cookies that track you across other websites. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from accessing your account.

moba4 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your membership and for a minimum of five years after account closure, in accordance with anti-money-laundering regulatory requirements;
• Transaction records: Financial transaction data is retained for a minimum of five years from the date of the transaction for audit and compliance purposes;
• KYC documents: Identity verification documents are retained for the period required by the applicable licensing authority — typically five years from the date of verification or account closure, whichever is later;
• Support communications: Live chat transcripts and email correspondence are retained for three years from the date of the interaction;
• Technical and log data: IP logs, session logs, and device data are retained for twelve months from the date of collection unless required longer for active fraud or security investigations;
• Marketing preferences: Retained until you withdraw consent or request deletion, at which point marketing data is purged within 30 days.

At the end of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that makes re-identification impossible.

moba4 implements a multi-layered security framework to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Transport security: All data in transit is encrypted using TLS 1.2 or higher (256-bit SSL). The Platform enforces HTTPS throughout and does not support insecure HTTP connections;
• Data at rest encryption: Sensitive data stored in our databases — including identity documents, financial account references, and KYC records — is encrypted at the storage layer;
• Access controls: Access to Personal Data is restricted to moba4 personnel on a strict need-to-know basis. All access events are logged and reviewed regularly;
• Two-factor authentication: Administrative access to systems holding Personal Data requires multi-factor authentication;
• Penetration testing: moba4 engages independent security professionals to conduct regular penetration tests and vulnerability assessments of our infrastructure;
• Incident response: moba4 maintains a documented security incident response plan. In the event of a data breach that is likely to result in risk to Members, affected individuals will be notified without undue delay.

As a Member of the moba4 Platform, you hold the following rights in respect of your Personal Data. Requests to exercise any of these rights should be submitted to support at moba4.cam:

The moba4 Platform is strictly for adults aged 21 years and above. moba4 does not knowingly collect Personal Data from any individual under the age of 21. If moba4 becomes aware that Personal Data has been collected from a person under 21, that data will be permanently deleted and the associated account will be closed without notice.

If you are a parent or guardian and believe that a minor has registered on the moba4 Platform, please contact us immediately at support at moba4.cam. We take reports of underage access with the utmost seriousness and will act on them without delay.

moba4 operates internationally. As a result, your Personal Data may be transferred to, stored on, and processed by servers or service providers located outside Indonesia. Where such transfers occur, moba4 takes appropriate steps to ensure that equivalent data protection standards apply, including:

• Entering into data processing agreements with all third-party processors that include binding privacy and security obligations;
• Conducting due diligence assessments of the data protection practices of receiving entities before any transfer;
• Applying additional technical safeguards — such as data encryption at rest and in transit — to data transferred to jurisdictions with different data protection regimes.

By registering an account with moba4, you acknowledge and consent to the transfer of your Personal Data as described in this section.

The moba4 Platform integrates products and services from third-party providers to deliver a complete betting and gaming experience. These include game content providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft), payment infrastructure providers, and fraud prevention services.

While moba4 carefully selects and contractually binds its third-party partners, each provider operates under its own privacy framework for data it independently collects or processes. moba4 is not responsible for the privacy practices of third-party providers beyond the scope of data shared by moba4 under the agreements referenced in Section 6.

The moba4 Platform does not contain links to external websites. moba4 is not responsible for the data practices of any website that is not operated by moba4.

moba4 may update this Privacy Policy periodically to reflect changes in our data practices, applicable law, or Platform features. When material updates are made, moba4 will notify registered Members via the email address associated with their account and will update the "Last Updated" date at the top of this page.

Continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically. If you disagree with any change to this Privacy Policy, you have the right to close your account and request deletion of your Personal Data as described in Section 10.

For all privacy-related inquiries, data rights requests, or complaints regarding moba4's handling of your Personal Data, please contact our privacy team:

• Email: support at moba4.cam — include "Privacy Request" in the subject line;
• Live Chat: Available 24/7 on the moba4 Platform — select "Privacy & Data" from the support topic menu;
• Response time: Privacy inquiries are acknowledged within 24 hours and substantively addressed within five business days.

If you are not satisfied with moba4's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. moba4 will cooperate fully with any such authority in accordance with applicable law.