Terms & Conditions
moba4 Platform Rules

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

By registering an account on moba4, you represent and warrant that:

• You are an individual natural person aged 21 years or older;
• You are accessing the Platform in a personal capacity, not on behalf of any company, syndicate, or third party;
• You are legally capable of entering into binding contracts under the laws applicable to your jurisdiction;
• You are not a current employee, contractor, or agent of moba4, nor a close family member of such a person;
• You have not previously had an account on the Platform that was closed, suspended, or terminated by moba4 for any policy violation;
• You are not using the Platform for any purpose other than personal entertainment and betting.

moba4 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof within a reasonable period may result in Account suspension.

To access betting and gaming services on moba4, you must register a single personal Account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, email address, and preferred contact method.

You are solely responsible for:

• Maintaining the confidentiality of your account login credentials (username and password);
• All activity that occurs on the Platform under your Account, whether authorized by you or not;
• Notifying moba4 immediately at support at moba4.cam if you suspect unauthorized access to your Account.

moba4 will never ask for your password via email, live chat, or any other communication channel. Any request for your password from a party claiming to represent moba4 should be treated as fraudulent and reported to our support team immediately.

Accounts registered with false, inaccurate, or misleading information are subject to immediate suspension without notice. moba4 is not liable for any losses arising from inaccurate registration details provided by the Member.

moba4 is required to verify the identity and age of all Members before processing withdrawal requests. This Know Your Customer (KYC) process may also be triggered at account registration, upon reaching certain transaction thresholds, or at moba4's discretion at any time.

Acceptable KYC documents include:

• Primary ID: Indonesian National Identity Card (KTP — Kartu Tanda Penduduk) or valid passport;
• Proof of Payment Method: A screenshot or statement confirming ownership of the bank account or e-wallet used for deposits (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay);
• Proof of Address: A recent utility bill, bank statement, or government correspondence dated within the last three months, showing your registered address.

Documents must be clear, unedited photographs or scans. Cropped, filtered, or digitally altered documents will not be accepted. Most KYC submissions are reviewed within one business hour during operational hours (07:00 – 23:00 WIB).

moba4 reserves the right to request additional documentation at any stage. Withdrawal requests will remain on hold until KYC verification is satisfactorily completed. moba4 accepts no liability for delays in withdrawal processing caused by incomplete or unsatisfactory KYC submissions.

All deposits and withdrawals on the moba4 Platform are denominated in Indonesian Rupiah (IDR / Rp). The following conditions apply:

Deposits:

• Minimum deposit: Rp 25.000 for bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and Rp 20.000 for e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja);
• Deposits must originate from a payment account registered in the Member's own name. Third-party deposits are not permitted;
• moba4 does not charge deposit fees. However, your bank or e-wallet provider may apply its own transfer charges;
• Deposits are credited to your Account upon confirmation of receipt. Most BCA and BRI transfers are confirmed within seconds.

Withdrawals:

• Minimum withdrawal: Rp 50.000;
• Withdrawals must be sent to a bank account or e-wallet registered in the Member's own name. Withdrawals to third-party accounts are strictly prohibited;
• Withdrawal requests submitted during operational hours (07:00 – 23:00 WIB) are typically processed within 15 minutes to 1 hour for major banks. Requests submitted outside these hours are queued for next-day processing;
• moba4 does not guarantee instant withdrawals in all circumstances. Processing times may extend during periods of high volume, technical maintenance, or pending KYC verification;
• moba4 reserves the right to conduct additional security checks on withdrawal requests that exceed standard thresholds or exhibit unusual patterns.

moba4 offers various promotional bonuses including Welcome Bonuses, Reload Bonuses, Cashback, Referral Rewards, and Accumulator Boosts. All bonuses are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time of the offer:

• Bonuses are credited in the form of Bonus Funds and are subject to a wagering requirement before they may be withdrawn;
• The standard wagering requirement is 30× the bonus amount unless otherwise specified. The Welcome Bonus carries a 30× requirement; Cashback carries a 1× requirement; Referral Bonuses carry a 5× requirement;
• Wagering requirements must be completed within the validity period stated for each promotion. Uncompleted wagering requirements will result in the forfeiture of remaining Bonus Funds;
• Only wagers placed on qualifying products (as specified per promotion) contribute toward wagering requirements. Wagers on certain game types, including some live dealer games and low-margin sports markets, may contribute at a reduced rate or not at all;
• Bonuses may not be transferred between accounts or converted to cash without satisfying the applicable wagering requirement;
• moba4 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice, subject to any accrued rights of Members who have already accepted an active bonus.

The following rules apply to all sports betting, live casino, togel (Indonesia's traditional numbers lottery), slot gacor (high-volatility slots), and sabung ayam (live cockfighting) markets available on the moba4 Platform:

• All bets are final once confirmed by the Platform. Bets cannot be cancelled or amended after placement unless moba4 specifically offers a cash-out or bet-edit feature for that market;
• moba4 reserves the right to void any bet placed at odds that were published in error or resulted from a technical malfunction. In such cases, the original stake will be returned to the Member's Account;
• Maximum bet limits and maximum payout limits apply per market, per event, and per Member. These limits are displayed at the time of bet placement and may be adjusted without prior notice;
• In the event of a dispute regarding the outcome of a bet, the decision of moba4's Trading and Risk team is final, subject to formal escalation through our complaints procedure;
• Live in-play bets are subject to delays between the occurrence of on-field events and the update of Platform odds. moba4 reserves the right to void in-play bets placed after the relevant event has occurred but before the Platform could reflect the updated market state;
• Mix parlay (accumulator) bets require all selections to win. If any selection is voided, that leg is removed from the accumulator and returns are recalculated on the remaining selections.

moba4 is committed to promoting responsible gambling and operates in compliance with internationally recognized responsible gaming standards. The Platform provides the following tools to help Members manage their gambling activity:

• Deposit Limits: Members may set daily, weekly, or monthly deposit caps via their account dashboard;
• Loss Limits: Members may set limits on the maximum net loss they are willing to sustain in any given period;
• Session Time Reminders: Members may configure time alerts that notify them after a specified duration of continuous platform use;
• Cool-Off Period: Members may request a temporary suspension of their account for a period of 24 hours to 6 weeks;
• Self-Exclusion: Members may permanently exclude themselves from the Platform by contacting our support team at support at moba4.cam. Permanent self-exclusion cannot be reversed for a minimum of six months.

For detailed guidance on all responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page.

The following conduct is strictly prohibited on the moba4 Platform. Any Member found to be engaging in prohibited conduct is subject to immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Using automated bots, scripts, or any software to interact with the Platform in a manner not intended for human players;
• Colluding with other Members to gain an unfair advantage, including sharing cards, pre-arranging outcomes in peer-to-peer games, or coordinating betting patterns;
• Exploiting software errors, display bugs, or technical glitches to place bets at incorrect odds or access unauthorized features;
• Engaging in money laundering, match-fixing, fraud, or any other illegal activity through the Platform;
• Opening more than one Account, or allowing a third party to operate your Account on your behalf;
• Providing false identity documents or misrepresenting your age during the KYC process;
• Engaging in any form of systematic arbitrage betting specifically designed to exploit promotional terms in bad faith.

All content on the moba4 Platform — including but not limited to software, design, graphics, text, data compilations, game mechanics, logos, and the moba4 brand name — is the exclusive property of moba4 or its licensed content providers and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. This licence does not extend to:

• Copying, reproducing, distributing, or publicly displaying any portion of the Platform;
• Reverse engineering, decompiling, or otherwise attempting to extract source code from any Platform software;
• Creating derivative works based on any Platform content without express written authorization from moba4.

To the maximum extent permitted by applicable law, moba4 shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of or inability to use the Platform;
• Any indirect, incidental, special, consequential, or punitive damages, even if moba4 has been advised of the possibility of such damages;
• Losses resulting from unauthorized access to your Account where such access arose from your failure to maintain adequate credential security;
• Delays in deposit or withdrawal processing caused by third-party banking infrastructure (including BCA, BRI, BNI, Mandiri, OVO, DANA, or any other payment provider) beyond moba4's reasonable control;
• Temporary unavailability of the Platform due to scheduled or emergency maintenance, cyber-attacks, force majeure events, or failures in third-party infrastructure.

Nothing in these Terms limits moba4's liability for death or personal injury arising from our own negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited.

moba4 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Key data practices include:

• All data transmissions between your device and the Platform are encrypted using 256-bit SSL;
• Personal data is stored on secured servers and is not sold, rented, or shared with unauthorized third parties;
• KYC documents are retained for the duration required by applicable anti-money-laundering regulations and are securely deleted thereafter;
• Members may request access to their personal data, correction of inaccurate data, or deletion of data (subject to regulatory retention obligations) by contacting support at moba4.cam.

moba4 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, moba4 will notify registered Members via the email address associated with their Account and will update the "Last Updated" date at the top of this page.

Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of those changes. If you do not agree with any amended terms, you must cease using the Platform and may request the closure of your Account by contacting our support team.

It is your responsibility to review these Terms periodically. moba4 recommends checking this page whenever you log in to your Account to ensure you are aware of the current terms governing your use of the Platform.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which moba4 holds its gaming licence. Any disputes arising out of or in connection with these Terms that cannot be resolved through moba4's internal complaints procedure shall be referred to binding arbitration under the rules of a mutually agreed international arbitration body.

For Members accessing the Platform from Indonesia, moba4 acknowledges the legal context applicable to online gaming in the Republic of Indonesia. Members are solely responsible for ensuring that their use of the Platform complies with all laws and regulations applicable in their jurisdiction. moba4 makes no representation that the Platform is lawful or available for use in any particular jurisdiction.

Nothing in this clause limits your statutory rights as a consumer under applicable Indonesian consumer protection legislation.

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the moba4 support team through any of the following channels:

• Live Chat: Available 24/7 directly on the moba4 Platform;
• Email: support at moba4.cam (plain text — not a clickable link);
• Response Time: Email queries are typically answered within 2–12 hours. Live chat responses average under 2 minutes.

Formal complaints submitted in writing to our email address will receive a written acknowledgment within 24 hours and a substantive response within five business days. If you remain dissatisfied after our internal complaints procedure has been exhausted, you may escalate your complaint to the relevant licensing authority.